Privacy Policy
1. Controller
The controller for the processing of personal data on this website is:
Tessar GmbH – Residenz Seehof
Gschwendtnerstraße 22
5350 Abersee-Strobl
Austria
Phone: +43 664 156 73 75
Email: office@residenz-seehof.com
2. General Information on Data Processing
We process personal data exclusively within the framework of applicable data protection regulations, particularly the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act.
Personal data refers to all information relating to an identified or identifiable natural person. This includes, for example, name, email address, telephone number, IP address, and the content of an inquiry.
3. Hosting and Server Log Files
When visiting this website, technical information is automatically collected by the web server. This may include, in particular, the following data:
IP address
Date and time of access
Page or file accessed
Amount of data transferred
Previously visited page
Browser used
Operating system used
Page access status code
This data is processed to ensure the secure and uninterrupted operation of the website, to detect technical errors, and to prevent abusive access.
Processing is carried out on the basis of our legitimate interest in a secure, reliable, and functional online presence in accordance with Art. 6 para. 1 lit. f GDPR.
Server log files are stored only for as long as necessary for the stated purposes. Longer storage may occur if required to clarify a specific security incident.
4. Contact and Contact Form
If you contact us via the contact form, by email, or by phone, we process the data you provide to handle your inquiry and for possible follow-up questions.
In particular, the following data may be processed:
First and last name
Email address
Phone number
Content of your message
Desired period of stay
Number of persons
Further details regarding your booking inquiry
If your inquiry is aimed at concluding or fulfilling a contract, processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
For general inquiries, processing is carried out on the basis of our legitimate interest in responding to your inquiry in accordance with Art. 6 para. 1 lit. f GDPR.
If you grant us separate consent, processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. Any granted consent can be revoked at any time with effect for the future.
Your data will not be passed on to uninvolved third parties without a legal basis. Statutory retention obligations remain unaffected.
5. Cookies
This website uses cookies. Cookies are small text files that are stored on your device.
Some cookies are technically necessary for the website to function properly. Other cookies or external services may only be used if you have given your prior consent.
Technically necessary cookies are set on the basis of our legitimate interest in the secure and functional provision of the website in accordance with Art. 6 para. 1 lit. f GDPR. Insofar as a legal basis is required for storing or reading information on your device, this is done according to the applicable provisions of the Austrian Telecommunications Act.
Non-essential cookies and services are only activated after your consent in accordance with Art. 6 para. 1 lit. a GDPR.
6. Consent Management with Borlabs Cookie
This website uses Borlabs Cookie, a consent management solution from Borlabs GmbH. Borlabs Cookie allows us to obtain, manage, and document your consents for the use of cookies and external services.
When you visit the website, you can use the cookie banner to specify which services and cookies you agree to. Your selection is stored in a technically necessary cookie. This allows the website to recognize your granted or rejected consents on a later visit.
In particular, the following information may be stored:
Granted or rejected consents
Time of selection
Version of cookie settings
Randomly generated identification features
Expiration date of the stored selection
Processing is carried out to fulfill our legal obligations in accordance with Art. 6 para. 1 lit. c GDPR, as well as on the basis of our legitimate interest in legally compliant and user-friendly consent management in accordance with Art. 6 para. 1 lit. f GDPR.
The cookie set by Borlabs Cookie is technically necessary and therefore cannot be deactivated via the cookie banner. According to the provider, no personal data of website visitors is transmitted to Borlabs. The consent data is stored on the server of this website.
You can access and change your cookie settings at any time via the button or cookie icon provided on the website. Any consent already given can be revoked at any time with effect for the future.
Further information can be found on the Borlabs website.
7. Link to Instagram
This website contains a link to our profile on the social network Instagram.
The provider for users within the European Economic Area is:
Meta Platforms Ireland Limited
Merrion Road
Dublin 4, D04 X2K5
Ireland
The Instagram button displayed on this website is exclusively an external link. No posts, videos, or other content from Instagram are directly embedded into this website.
As long as you do not click the Instagram link, no connection to Instagram's servers will be established via this link.
If you click the link, you will leave our website and be redirected to Instagram. Instagram may process personal data in this process. This may include, in particular, your IP address, information about your browser and device, and details about the content accessed.
If you are logged in to Instagram, Instagram may associate the visit with your user account. We have no influence on the nature, scope, and purpose of the subsequent data processing by Instagram.
Further information can be found in the privacy policy of Meta and Instagram.
8. SSL or TLS Encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content.
You can recognize an encrypted connection by the fact that the address bar of your browser begins with "https://". Due to the encryption, data that you transmit to us cannot be easily read by third parties.
9. Recipients of Personal Data
Personal data will only be disclosed if this is necessary for the provision of the website, the processing of your inquiry, the fulfillment of a contract, or the compliance with legal obligations.
Possible recipients include, in particular:
Hosting and IT service providers
Technical service providers for website maintenance and operation
Email and communication service providers
Tax advisors and authorities, where a legal obligation exists
Insofar as external service providers process personal data on our behalf, they are contractually obliged to comply with legal requirements.
10. Storage Duration
Personal data is stored only for as long as necessary for the respective processing purpose.
Inquiries are generally retained for as long as necessary for their processing and possible follow-up questions. If a contractual relationship arises from the inquiry, the relevant data may be stored longer in accordance with statutory retention obligations.
After the processing purpose ceases to apply, the data will be deleted, unless there are statutory retention obligations or legitimate interests for further storage.
11. Your Rights
Within the framework of legal requirements, you have the following rights in particular:
Right to information about your stored personal data
Right to rectification of inaccurate or incomplete data
Right to erasure of your data
Right to restriction of processing
Right to data portability
Right to withdraw granted consent
Right to object to certain data processing operations
Right to lodge a complaint with a data protection supervisory authority
A revocation or objection takes effect for the future. The lawfulness of processing carried out until then remains unaffected.
To exercise your rights, please contact:
office@residenz-seehof.com
12. Right to Lodge a Complaint
If you believe that the processing of your personal data violates data protection regulations, you can lodge a complaint with a competent data protection supervisory authority.
In Austria, this is:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
Website: www.dsb.gv.at
13. Update of this Privacy Policy
We reserve the right to adapt this Privacy Policy if the services used, legal requirements, or data processing on this website change.
Status: July 2026